thl SpeakUp
Raise a concern
See something wrong? Have concerns about misconduct, ethical violations, or illegal activity - either at thl or in your organisation? You have the power to make a difference. Our SpeakUp platform provides a safe, confidential, and anonymous way to report your concerns and help us create a healthier, more ethical environment.
Why SpeakUp?
- Your voice matters: Your report could prevent harm, stop wrongdoing, and ensure fairness for everyone.
- Confidentiality and anonymity: Your identity and information are protected. You choose how much information to share and how you want to communicate.
- Action is taken: All reports are taken seriously and investigated thoroughly. We are committed to addressing concerns and taking appropriate action.
How to Report:
Submit a report online through our secure website: https://ethicspro.reportitnow-global.com/THL - Choose from anonymous or confidential reporting options.
Call our toll-free hotline:
- In New Zealand: 0800 2 25378 (0800 2 ALERT)
- In Australia: 1800 425378 (1800 4 ALERT)
- In the United States, 1-833-731-3452
- In Germany: +64 800 773 25287 (0800 SPEAK 2 US)
- In Canada: 1-833-613-1020
- In the UK and Ireland: www.RIN-Global.com*
*This link is via the internet, which may incur a mobile data cost to the caller.
The SpeakUp platform and service is administered by Report It Now (RIN), an independent global provider who operates a secure ethical case management software platform called EthicsPro™️.
Investigation processes will vary depending on the precise nature of the conduct reported. Within 10 working days of a disclosure being made in the EthicsPro™️ case management system, acknowledgement of receipt of the disclosure will be provided to the Reportee.
Remember: You are not alone. We encourage you to speak up and be a part of building a better future.
Retaliation for reporting in good faith is strictly prohibited and will not be tolerated.
thl is committed to protecting all Reportees who make a disclosure in good faith (and any spouse or relative of the Reportee who is an employee or supplier to thl) from any form of reprisal or victimisation because of the disclosure in accordance with applicable laws. No-one making a disclosure under the thl SpeakUp policy in good faith (and no spouse or relative of such person who is an employee or supplier to thl) will have any action taken against them on account of their making a good faith disclosure.
These protections will apply even if a Reportee is mistaken and there is no wrongdoing found (provided the disclosure was made in good faith) or when a Reportee does not reference specific whistleblowing legislation or other applicable laws when making the disclosure.
A copy of our policy may be made available on request, please contact our team at info@thlsustainability.com.
